Terms and Conditions for Clubhouse

Introduction and License

The Clubhouse Casino is operated under the license of Curacao (No. 8048/JAZ2020-13) and is owned by DAMA N.V. The platform provides a secure gaming environment that is protected by SSL encryption. All games offered on the platform are independently audited for fairness to ensure compliance with relevant standards and regulations. The Clubhouse Casino offers a variety of real-money gambling services, including but not limited to online pokie machines, table games, and live dealer games, all of which are designed to provide a safe and enjoyable gaming experience for our users.

Eligibility

To participate in gambling activities on the Clubhouse platform, users must be at least 18 years of age. It is the user’s responsibility to ensure that they are of legal age to gamble in their jurisdiction. Clubhouse reserves the right to verify the age of any user and may request documentation to confirm eligibility. Users located in jurisdictions where online gambling is prohibited or restricted are not permitted to register or use the services of Clubhouse.

Account Rules

Users may create only one account on the Clubhouse platform. The registration process requires users to provide accurate and complete information. Clubhouse may conduct mandatory Know Your Customer (KYC) verification to confirm the identity of users and to prevent fraud and money laundering. Users are responsible for maintaining the confidentiality of their account information, including passwords. Any loss or unauthorized use of account credentials must be reported to Clubhouse immediately. Clubhouse reserves the right to suspend or terminate accounts found to be in violation of these rules.

Deposits and Withdrawals

Users can make deposits and withdrawals using various payment methods supported by the Clubhouse platform. All transactions are subject to processing times that may vary depending on the chosen payment method. Clubhouse complies with Anti-Money Laundering (AML) regulations and may require users to provide verification documents before processing withdrawals. Users are advised that withdrawal requests may take up to five business days to process, depending on the payment method and verification status. Failure to comply with verification requirements may result in delays or refusal of withdrawal requests.

Prohibited Activities

Clubhouse maintains a strict policy against any form of cheating, fraud, or manipulation of gameplay. Users are prohibited from engaging in bonus abuse, using automated bots, or exploiting system errors. Any attempt to manipulate or disrupt the gaming experience may result in account suspension or termination. Clubhouse reserves the right to investigate any suspicious activity and to take appropriate action in accordance with regulatory requirements.

Limitation of Liability and Termination

Clubhouse reserves the right to suspend, restrict, or permanently close any user account in cases of violations of these Terms and Conditions, regulatory requirements, or suspicious activity. The platform shall not be liable for any loss of funds or damages incurred as a result of account suspension or termination. Users acknowledge that they engage in gaming activities at their own risk and that Clubhouse is not responsible for any losses arising from the use of the platform.

Bonus Terms and General Promotional Conditions

Clubhouse may offer bonuses, promotions, and other incentives to users at its discretion. Each promotion will have specific terms and conditions that will be communicated to users. It is the user’s responsibility to read and understand these terms before participating. Bonuses may be subject to wagering requirements and other restrictions. Clubhouse reserves the right to modify or withdraw bonuses at any time without prior notice.

Fair Play and Game Integrity Rules

All games offered by Clubhouse are designed to ensure fair play and game integrity. The platform employs random number generators (RNGs) to ensure that all game outcomes are random and unbiased. Users are encouraged to report any suspected irregularities or unfair practices to the Clubhouse support team.

Fraud Prevention and Security Monitoring

Clubhouse is committed to preventing fraud and ensuring the security of user accounts. The platform employs advanced security measures and monitoring systems to detect and prevent fraudulent activities. Users are required to cooperate with Clubhouse in any investigations related to fraud or security breaches.

Dispute Resolution and Complaint Handling Process

In the event of a dispute between a user and Clubhouse, users are encouraged to contact customer support for resolution. Clubhouse will make reasonable efforts to address and resolve complaints in a timely manner. If a resolution cannot be reached, users may escalate the matter to the relevant regulatory authority in their jurisdiction.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Australia. Users agree to submit to the jurisdiction of these courts for the resolution of any disputes.

Responsible Gambling Measures and User Protection Tools

Clubhouse is committed to promoting responsible gambling practices. Users have access to various tools designed to help manage their gambling activities, including deposit limits, loss limits, and self-exclusion options. Users are encouraged to gamble responsibly and to seek help if they believe they may have a gambling problem. Clubhouse provides information and resources for responsible gambling and encourages users to utilize these tools for their protection.

Amendments to Terms and Conditions

Clubhouse reserves the right to amend these Terms and Conditions at any time. Users will be notified of any significant changes via email or through the platform. Continued use of the platform following the implementation of changes constitutes acceptance of the new Terms and Conditions.

Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be deemed modified to the extent necessary to make it valid and enforceable.

Entire Agreement

These Terms and Conditions constitute the entire agreement between the user and Clubhouse regarding the use of the platform and supersede any prior agreements or understandings, whether written or oral, relating to the subject matter herein.

Contact Information

For any questions or concerns regarding these Terms and Conditions, users may contact Clubhouse customer support through the platform’s official channels.